Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

There are 5 people who are defined in the system but when adding new user no one of them can

shoshy
shoshy
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
Nov 09, 2023

Hi,
We use the free version of JIRA. 5 people are defined in the system as Admin, including me. We are trying to add a new user to the system. After I entered his email, a message was displayed that the request had been sent to the Admin for approval. None of the 5 admins received such a message. How do you solve the problem? I should note that when we added a user in the past, there was no problem whatsoever.
Thanks

Answer
Watch
Like Be the first to like this
97 views

1 answer

0 votes
Tobias H
Tobias H
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
Nov 10, 2023 • edited

Hi!

If you haven't had issues in the past and have been allowed to either directly create users, or at least approve the creation of users, then I would suggest contacting Atlassian Support directly: https://support.atlassian.com/

Best,
Tobias

Reply

Suggest an answer

Log in or Sign up to answer
Jira Software
Jira Software
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events

See all events