The "Time Spent" column displays empty in the issue Navigator


I use Jira with both Tempo Timesheet and Tempo Planner plugins.

On my Issue Navigator, when I choose to display the "Time Spent" column is displayed empty, but if I export my list to Excel, I can see there is a value for this column for my issues.

Do you know why I can't see the value of the Time Spent column in the issue navigator ? How can I solve this ?



1 answer

This widget could not be displayed.
Warren Levy Community Champion Dec 01, 2017

Hi Sylvain

I don't know why it isn't working for you. What version of Jira are you on? Server or cloud?

We're using the cloud version and it certainly shows for us.

Has this worked previously and now doesn't, or has it never worked?



We are using the Server v7.5.0 version, and this is a fresh install, so I think it never worked !

Is there any other useful information I can give you to help me diagnose what goes wrong ?


How are you doing the "export to excel"?

Can you show us a screenshot of the top few rows of the issue navigator including the field headers?

Does the timetracking field on the issues show correctly?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/ ExecStop=/opt/jira/bin/ TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

1,485 views 10 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you