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The Epic/Mandate No Longer Shows Child Issues & When "Search" Clicked, There's An Error - Not Help

Bas_ March 24, 2022

Good Morning Sir Or Madam At Atlassian, 

Ref: Epic/Mandate No Longer Shows Child Issues & When "Search" Clicked, There's An Error - Not Help:

I Trust This "Ask A Question" Form Find's You All Well. 

On Tuesday 22nd March 2022, We Were Reviewing Our Epics/Mandates On Atlassian (Jira). These Epics/Mandates Have Over 100 Child Issues. We Now Get The Following Message, Where The Child View Is Suppose To Be. 

 

The Following Message Appears: 

"View Child Issues In Search

The Issue View Can Only Display Up To 100 Child Issues. You Can Still Add And Bulk Edit Them From Here, But You'll Have To View Them In Search And Won't Be Able To Include Them In Time Tracking.

Learn More About Child Issues"

When The End-User Clicks: "View In Search" Button, A New Browser Tab Opens And Displays The Following Error:- 

The Operator '=' Is Not Supported By The 'Epic Link' Field.

We Need The Original View Back As This Gave Us A High Level View With Everything Linked With The Epic. Please Could You Pull The Recent Changes.

 

I Look Forward To Hearing From You Soon. 

 

Kind Regards, 

 

Bas©

1 answer

0 votes
Trudy Claspill
Community Champion
March 24, 2022

Hello @Bas_ 

There is a change request in Atlassian's backlog to let you view more than 100 child issues. Vote and comment on it here:

https://jira.atlassian.com/browse/JRACLOUD-78677

For the error you are experiencing when you click the "View in Search" button I recommend that you contact Atlassian Support directly. This is a user forum and is not necessarily monitored by Atlassian Support.

Bas_ March 28, 2022

Good Morning @Trudy Claspill 

 

Thank You For Your Reply. 

I Have Now Added My Vote & Comment To: https://jira.atlassian.com/browse/JRACLOUD-78677?page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel&showAll=true

Have A Good Day. 

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