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Text field value should copy to another text field

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Parsa Mounika
Parsa Mounika Apr 12, 2023

Hi Team,

There is a request from our customer that one text field(Catalog) value should copy to another text field(Fix catalog) and that to only when we are in resolve transition. I tried using copy post function but it is not working as expected. Can some one help me on this.

 

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Kristján Geir Mathiesen
Kristján Geir Mathiesen
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Apr 12, 2023

Hi @Parsa Mounika 

Have you tried using Automation rule to achieve this?

The rule could be triggered when the issue gets resolved (or transitioned into the resolved status).

HTH,
KGM

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Parsa Mounika
Parsa Mounika Apr 12, 2023

Hi @Kristján Geir Mathiesen , in our jira we are having Automation lite for jira plugin. Can you let me know how to do it via automation.

 

Is it possible to impletement this request by script ?

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Kristján Geir Mathiesen
Kristján Geir Mathiesen
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Apr 13, 2023

I don´t know how to script :/

So do you now have the full version of Automation?

Is maybe your Jira Server downstream?

Best, KGM

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