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Tempo logged time ADMIN

I am the admin and recently added two new members. Both of which I can not create a time log report on.

It states:

NO ITEMS MATCHED YOUR SEARCH

Try modifying your search criteria or navigate to past or future time periods.

When creating a time-log report out of their log in, all entries are there and able to export.

On the PDF report, under the user name, says NO ACCOUNT?

 

I need some help. Thank you

1 answer

Hi Juri,

This may be due to permission issue. Please refer to the link below: https://tempo-io.atlassian.net/wiki/spaces/KB/pages/1797652489/Cannot+see+other+users+worklogs

If above does not resolve the issue, please open a ticket at https://tempo-io.atlassian.net/servicedesk/customer/portal/6 so we can further assist you.

Best regards,

Chih from Tempo Support

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
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