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Tempo Time registration issue

Jui Yuan Huang
Jui Yuan Huang March 29, 2023

Dear Tempo and team members,

While using Tempo for the 3rd month, one of our member kept on getting this error and entered record had gone missing. It was ok for the past 2 months.

Image

1. Is there anyway for him to recover and data?

2. How to stop this error?

Thanks

Huang

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Susanne Götz _Tempo_
Susanne Götz _Tempo_
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March 30, 2023

Hi @Jui Yuan Huang

Can you please create a ticket for this problem in our Tempo Support portal so we can better investigate it. 

Information if this user has this problem on all issues and if it also affects other users is helpful. 

Best regards,
Susanne Götz
Tempo team 

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