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Tasks not appearing under Epics in Timeline view

Hi Everyone,

Question that I received from one of our staff this week.  They are running a project using a Team-managed Jira project.  They have created all of their Epics, Tasks and Sub-Tasks and when in the list view they can see all of the Tasks under the Epics they belong.  The Epics can be expanded and collapsed so that the view only show Epics and then when he wants to drill down on tasks within a specific Epic the Epic can be expanded.

The question is when going in to the Timeline and Board view the tasks are not presented as children within Epics.  This means for the Timeline view the tasks with in Epics can not be expanded or collapsed and appear as separate line items.  The same also happens in the Board view, each Epic and Task appears as a separate unrelated card on the board.  If an Epic that contains children tasks is moved to another bucket on the board only the Epic moves and its child tasks incorrectly remain in the original bucket.

Does any one know why the Timeline and Board views behave differently compared with the List view?  It looks like a bug.

Any advice or guidance welcome, thanks.

1 answer

1 accepted

5 votes
Answer accepted
Trudy Claspill Community Leader Aug 01, 2022

Hello @Leigh Elliott 

Timeline is a feature of the Work Management/Business project type. Can you confirm for us that is the type of project in this scenario?

If you are working with such a project, it appears that nesting child issues under an Epic in the timeline view is not yet supported. Refer to

https://jira.atlassian.com/browse/JWMCLOUD-111

Thanks @Trudy Claspill 

The project type is a "Business project"

Looks like this is exactly the issue we are seeing, so I guess I'll have to wait until the functionality is built.

+1 in voting this as an important issue to resolve. For any marginally complex project, nesting tasks below epics is a key feature to make the timeline useable. 

Trudy Claspill Community Leader Oct 17, 2022

@Adam Miladinovic @Ulrich Scharf 

Make sure that you add your votes to the issue itself. "Voting" on this post in the community does not add a vote to the issue itself.

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