We have upgraded the jira instance from v8.7.1 to v8.13.3 on dev instance. We observed that the tabs are not loading under the authentication method. We found this article from Atlassian, https://confluence.atlassian.com/confkb/tabs-are-not-loading-under-application-links-authentication-method-734072035.html but we did not see any shield on our browsers. Could you please suggest us how to resolve this issue ?
Please find the attached screenshot for your reference.
Found the solution :
If your application links have stopped working after a recent upgrade it's possible that your customizations to the application's server.xml file were overwritten. Custom changes can include reverse proxy configuration and HTTPS configuration. You should check that the upgraded server.xml file matches the pre-upgrade server.xml.
"Compared current server.xml file with backup serever.xml file and noticed current files need to be updated.
Resolution: copy file server.xml from backup folder and replace with current server.xml file
(took the backup of original file as well).
Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events