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Sync projects between 2 jira clouds

I'm looking to sync 2 projects in different jira cloud instances. We want to be able to create or work on an issue that appears on both instances.

I've done an application to link to separate issues, but this is not the solution we are looking for. We are also looking for a way that doesn't involve an additional app as much as possible. Thanks!

3 answers

Hi @Anthony Alberto ,

This is Dhiren from Exalate.

Exalate, provides a fully bi-directional synchronization between Jira(Cloud,Server,Data Center) and Jira(Cloud,Server,Data Center) among other ITSM systems that is fully customizable. It is easy to set up and the entire customization can be configured using a no-code interface. It also provides a Groovy based scripting engine for limitless customizability.

You can even integrate between Jira Software, Jira Service Management (Service Desk) and sync issues inside projects back and forth to achieve your integration requirements.

Exalate provides a flexible synchronization engine such that issues are automatically and securely synced - between multiple Jira's - wherever hosted. Benefit from a unified view and integrated workflow!

Use cases supported:

  • Service Desk to Service Desk
  • Service Desk to Software
  • Agile Board Cooperation
  • Ticket Tunnels
  • Information Consolidation
  • Centralized Master Instance
  • Migration
  • Support and development

If you would like to see a customized demo of the product in action, feel free to book a slot with us. 


@Anthony Alberto hello! Not using an additional tool will, indeed, require manual work. If you, however, decide to use a 3rd party tool, check out ZigiOps. It's a no-code integration platform than can connect the two instances in minutes and sync them (with the data/fields you want). It has advanced field mapping and allows for customization - to cover various use cases. Feel free to explore it and book a demo, in case you want to see it how it can solve your use case.

Regards, Diana (ZigiWave)

0 votes

Hi @Anthony Alberto

if you search for a way to do it without an additional app, I'd recommend to checkout Jira Automation to see if that meets your needs.

However, that would be quite some manual work. That's why I would encourage you to check out the various issue sync apps on the Atlassan Marketplace. I'm part of the team behind Backbone Issue Sync. If you want to discuss your requirements with us, let us know via

My idea about using Jira Automation
If you decide to go this way, you can use the actions Send web request to send data from one Jira instance to the other. The other instance can then use an Incoming webhook trigger to take the data and perform the corresponding action.

Hope that helps,

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