Sync github issues to jira cloud

[Nariman]

Can't find any docs on, how to sync Github issue to a Jira issue.

We have an opensource repo on github that we maintain. We want to be able to get the issue's from github into Jira, so that we can track the issues in one place. Since we have public and private issue's. 

[Jehan Bhathena · Accepted solution]

Hello @Nariman ,

Please can you provide more insight into what is the use case you're trying to achieve here?

We can initiate a sync between Jira and Github but that is most to track issues in Jira and the linked branches in Github.

[Nariman]

I edited the initial post to contain more info. 

[Nariman]

But to track issue from github in Jira you mean? That's exactly what i want. 

[Jehan Bhathena]

Can you send me a link to any public issue that you have? I have not worked a lot with GitHub and would like to see what you actually mean by Github issue.

[Nariman]

Uhm i don't want to give information about our repo. But i can give an example.

This is the github issue overview from the publivc repo called writedown  https://github.com/NayamAmarshe/writedown/issues

https://github.com/NayamAmarshe/writedown/issues/73
This is an example of a single issue. 

[Jehan Bhathena]

Got it. :-) Thanks for sharing the links.

Since the regular Jira Automation triggers don't support the "Github Issue" directly, you can try using the webhooks option, https://docs.github.com/en/webhooks-and-events/webhooks/webhook-events-and-payloads#issues, and trigger a Jira automation that creates a new issue when that event is received

This will be a one way communication though, if you want to automate this further, you'll have to use the "issue_comment" webhook from github to get the info from Github into Jira.

---

Another alternative can be using a plugin to clone your information. Perhaps this might help : https://exalate.com/ppc-jira-github-integration

[Nariman]

Thank you very much for the fast response! The information was helpful! 

[Syed Majid Hassan -Exalate-]

Hi @Nariman

This is Majid @ Exalate. 

What have you tried so far? There are plenty of integration apps, like Exalate, in the marketplace that support this integration out of the box. I would be happy to connect with you to discuss the specifics of the use case if you are interested. 

Thanks

Majid