Sync Jira issues and GitHub issues

[David Richards]

Use Case: I'm a product manager and I want to do my product management tasks in Jira.  My dev team wants to do their work in GitHub.  I want to sync issues that I write in Jira with GitHub issues so that any changes I make to the description and comments  in Jira sync with an equivalent gitHub issue.  That way I, the product manager, can work in my product management tool and the development team can work in their development tool with a common point synced.  Is this possible with Jira?  My previous company used a different product management tool which had this sync functionality with GitHub and it was very useful.

The only synchronisation that I can see with GitHub is to see commits, pulls etc. from Jira - this isn't what I'm looking for.

[Stefan Salzl · Accepted solution]

Hi @David Richards & @Carol Vercellino 

Guess this could be done with API calls / webhooks in automation rules. However this might be a big effort and the result might not be reliable and may need a lot of maintenance.

I know there is a pretty good addon especially for the use case of syncing between 2 different systems which is called "Exalate" (see the link below)
https://docs.idalko.com/exalate/display/ED/GitHub+and+Jira+integration

Best
Stefan

[Stefan Salzl]

@David Richards 

Any feedback an this?

Best
Stefan

[Carol Vercellino]

We ended up moving away from JIRA all together. This was on the list of reasons. 

[Carol Vercellino]

Our company would also like to see this as well.

[Board Genius]

Syncing tickets between Jira & Github is the main use case for our product Board Genius.

There's a quick overview of the steps in this article: https://medium.com/@BoardGenius/how-to-automatically-sync-jira-tickets-to-github-issues-c047c86e215a