Swimlanes on free version?

[Thomas Grossi]

I am demonstrating Jira's free version at my new job, but I can't seem to get swimlanes to appear. I see this help post, which says:

1. This page is for company-managed projects

   1. ✔️Verified

2. must be either: a project administrator for the location of the board a board administrator for the board itself

   1. ✔️ I created the board, and I am the only user, so far... I must be the admin, correct?

3. You can choose to set up your swimlanes in a variety of ways, as shown in the following table

   1. ✔️ I have enabled and created tasks, stories, and epics on the board.

4. Go to your board, then select more "..."

   1. ✔️ Found it

   2. Then "Board settings," and click the "Swimlanes tab." ❌ This does not exist.

[Alex Koxaras _Relational_ · Accepted solution]

Hi @Thomas Grossi and welcome to the community,

If you are on a CMP you should be able to find swimlanes from the board settings:

[Thomas Grossi]

What am I missing?

[Alex Koxaras _Relational_]

@Thomas Grossi based on the screenshot you shared, you are not on Jira Software, but you are working on Jira Work Management, which currently doesn't support swimlanes.

[Nic Brough -Adaptavist-]

This looks like you are not a project/board administrator, or you are not in a Jira Software project.

You say "created the board, and I am the only user, so far... I must be the admin, correct?", and no, that's not correct, other (system/jira) admins could remove you.  But you are absolutely right that if you created it and are the only user, you probably are the admin (Jira won't let you remove the last admin from anything)

My instinct is that this is not a Jira Software project, especially given the options Summary/board/list/etc most of which only appear in Jira Work Management projects (where you can't do a lot of config on the boards, including swimlanes)

[John Funk]

 Hi Thomas - Welcome to the Atlassian Community!

Can you share a screenshot or what you see?

[Thomas Grossi]

My apologizes, I thought I'd attached a screenshot to the last reply...

[George]

I am having the exact same issue. I created a new account on a free plan, am using Jira Software and created a company managed project, but the "...More" doesn't have a Board Setting. I have no other users and am the Org Admin (under Jira Administration)

[John Funk]

Hi George - Welcome to the Atlassian Community!

It's not a Jira Software project if there is a More button on the board and it looks like the image above. That's a Jira Work Management project. 

[George]

John - thank you so much for your insight. It appeared every time I was creating a new project using a "blank template", it was auto selecting a Jira Work Management project.

I managed to create a new project in Jira Software, and I can now see the Board Settings! Resolved FINALLY!

[John Funk]

Great! Glad you got that sorted out.