Swimlanes not display on Kanban board

[Justine Anquez]

Hello,

I created 5 different swimlanes to dispatch my tickets in different categories on the Kanban Board but only one swimlane is display : 'Driver'.

I would like to have the 5 differents categories in order to classify my tickets per topics.

Could you help me?

Thanks a lot!

[Justine Anquez · Accepted solution]

Hi

Thanks for your answer but when you say:
'all your issues are in that swimlane' --> I can't assign my issue to a swimlane because:

1/ I can't choose a Swimlane when I create a ticket

2/ After creating a ticket, I can't drag and drop it in the good swimlane because I see only one swimlane in my kanban board.

Did you understand the problem?

thanks a lot for you help.

[Nic Brough _Adaptavist_]

You do not "choose a swimlane".  A swimlane selectes issues based on data in their searches.

When creating an issue (or editing it), if you want it to land in a swimlane, you have to enter data into it that the swimlane will select it for. 

In your case, your swimlanes are all set by priority, so you'll want to set a priority on them.  You do not appear to have that on your create screen, so you'll need to get it added.  It might just be hidden, or an admin might not have put it on, but either way, click "configure fields" towards the top right - there is a "where is my field" option in that menu that will tell you why the priority is not there.

On question 2, actually it doesn't matter.  You can't drag and drop between swimlanes even if they appeared.  This is because Jira cannot know what the rules might be.  In your "priority" case, there is a logical rule, but imagine if you had swimlane 1 as "component = red" and swimlane 2 as "participant = Charlie".  You cannot establish a clear rule to change the underlying data (and can't anyway as "participant" is not an editable field!)

[Nic Brough _Adaptavist_]

My best guess is that all your issues are in that swimlane (I note they all have a red up arrow saying that they have the same priority).  Empty swimlanes will not show on the board.

[Justine Anquez]

Perfect! Thanks a lot for your explanation, really helpful! 

regards :)