Summary field shows (autogenerated) text

Purni March 20, 2024

Hi , 

I'm currently facing  an issue with the summary text display in my Jira cloud instance that,

After creation of an issue in the summary field it shows 'Autogenerated' into the summary field (Not showing what i added initially ). weird thing is happening to few projects not all .  Requesting to guide me  .. thank you in advance 

During creation of issue.pngshows autogerated .png

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Purni March 20, 2024

Thanks for guiding Sebastian & Rebekka, 

I checked the above point mentioned ,, and found that there was issue into my workflow where i set the post function accidentality (summary set to autogenerated) . i removed that 

this is resolved now .. thank you

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Rebekka Heilmann _viadee_
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March 20, 2024

Hi @Purni 

do you have any Marketplace Apps installed? Apps like Scriptrunner can edit fields.

Checking out the issue history like @Sebastian Krzewiński suggested is the first step though.

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Sebastian Krzewiński
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March 20, 2024

Hi @Purni 

 

Please check ticket history to find if summary was changed after creation.

It looks like there is an automation rule that do that.

 

Regards,

Seba

Purni March 20, 2024

Thanks for response ,, but actually my automation rule was  inactive at that time . 

Sebastian Krzewiński
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 20, 2024

What ticket history is showing?

It don't have to be your rule. Maybe someone else create it.

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