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Scenario : After the issue is create, we have to select values from a checkbox ( name : products which has value Flights, Hotel and Rental car) and automatically a subtask is created
I am able to create the automation and sub task is also created but
for eg If i have selected the value as Flights subtask is created but later if i add one more value eg Hotels then 2 subtask are created one for flights and other for hotels
If i have added new value subtask should be created only for that
Please let me know if i have to make changes to the code or any other ideas?
Hello @Pillai, Aarthi
As per the use case, you need a sub-task to be created for each value of 'Product' as selected by the user. Also, the options for 'Product' can be updated at a later point.
For this, you need to create a rule, which executes when the value of 'Product' is changed, and then use the smart value option for Advanced Branching and define it as per requirement. This will ensure that the action defined below are executed for every selected value.
Please find below a sample rule for a similar use case.
Kindly accept the answer if this helps.