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Hi! I have my Jira Cloud subscription suspended due to credit card issues. I would like to fix that problem right now but I am not finding the way. I have fixed and register a valid credit card but Jira is still suspended.
How could I proceed in order to put Jira back with all the data and projects I have?
Hi Rafael,
Navigate to https://support.atlassian.com/contact and follow the prompts to get Support involved. Cheers!
Hi Joshua. Thank you for the answer.
I have openned a ticket there but the priority was set by default as 2 and I still did not have receive any reply. Does it take more than one day to be replied?
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Welcome Rafael. Supports response time will vary depending a number of factors. You can check out https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html to view the expected response times. Cheers!
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👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...
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