I've read a lot about Story Points in Jira but I didn't find a similar issue.. i'm kind of desperate and hope you can help.
We have Kanban and scrum in classic projects with estimated issues in Story Points. The "Story Points" displayed correctly in the detailed issue view until last week. Now, all the Story Point fields disappeared from all our "classic" projects.
It's particularly strange because when I refresh a page, I can see the field for a 1/2 secondes and then it disappears. When I check the issue layout I still can see the "Story Points" field.
Does anyone know what happened and how we could fix it ?
Sorry to hear you are facing this problem.
The specific behavior you are describing usually happens when the context of the custom field is not being applied for that issue type or project - It causes the field to appear for a brief moment when the issue is getting loaded, but it disappears as soon as the context is applied.
Another thing that would reinforce this suspicious is that Story points context is applicable only for Stories and Epic by default, so other issue types like Tasks and bugs are not applicable, as you can see in this documentation:
By default, the 'Story Points' field is only available to issues of type 'story' or 'epic' (not 'bugs' etc).
To check if the Story points context is not being applied to the issue types of the issues where the problem is occurring and fix it, please follow the steps below:
Let me know if this is the problem you are facing.
Hi @Petter Gonçalves ,
Thank you for your reply. It was a part of the solution. I have to set the "applicable context" to "global context" and follow these steps to modify the fields settings
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