Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Stories marked as Done not having a Strikethrough

All my boards except for one will show a strikethrough when the story is marked as done, this is easy to identify what are still open...One of my boards does not have that UX on the board...it used to until I add a couple of statuses tho.

1 answer

Hi Kimberly, tickets are crossed out when the resolution field is filled regardless of the state name.

That is why it is very important that all the flows you use set the resolution when entering a closing state.This can be done in two ways:
Adding a postfunction that updates the resolution
Putting a transition screen with the resolution field.

Just as important is to "clean" the resolution when it goes from a closed state to an open one, that is, when a ticket is reopened.

Greetings!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Bitbucket Smart Commits vs. Genius Commits - What's the difference?

If you already heard about Smart Commits in Bitbucket, know that you just stumbled upon something even better (and smarter!): Genius Commits by Better DevOps Automation for Jira Data Center (+ Server...

106 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you