Stonikbytes Great Gadgets (Jira Cloud) - Board not appearing in gadget configuration

[dan.holmes]

We recently added Great Gadgets for Jira Cloud for advanced reporting. 

When configuring a new gadget one of our projects does not appear in the Board field. I've tried scrolling through the available list, typing the project name and the project ID. 

The project is set to private but I have tested against other private boards and have had no issues. 

Any tips here?

[Danut M _StonikByte_ · Accepted solution]

After investigation we found out that the searched text, which was the project name or key, did not match the board name. Apparently the board was renamed into something completely different that project name and this was causing the confusion. 

The solution is to rename the board into something more suggestive, or to simply search by its actual name. 

Thank you,

Danut M. 

[Dan Holmes]

Thanks again for all of your help Danut! Really appreciate your support!

[Danut M _StonikByte_]

Hi @dan.holmes, 

Not sure if the community can help with this issue. 

At a first look, it seems to be a problem specific to your environment. But, we will figure it out during the troubleshooting process. 

This is currently under investigation by Stonikbyte Support. 

Thank you,

Danut M.