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Starts spinning after clicking on a Story

Hello

I can login to my americold.atlassian.net OK & can see the listed view of stories on my software project.

But when I click on any one of the stories, the whole browser forever [except the bar on left].  This started happening after i upgraded from 10 to WINDOWS 11.

This problem is on my business laptop & I have cleared my cache and cookies. This does not help.

Then i took my personal laptop & was able to sign in & browse the list view of stories OK & then click on any one of the stories & ALL is good. No spins here. 

So going back to my business laptop, I believe Windows 11 upgrade causing the spin when clicking on a story. What is to blame? How can I resolve this?

Thank you, Pundits!

 

2 answers

0 votes
Bryan Trummer
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 03, 2023

Hi @Mohan Eashver - Have you tried this on other browsers to see if this is happening across all browsers?

Yes @Bryan Trummer i have tried EDGE and CHROME. 

0 votes
Rachit Singhal
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Nov 03, 2023

Hi @Mohan Eashver ,

 

I hope you have cleared your browser cache and cookies from "All time". If not, try that and best recommendation is to try using a different browser. I hope this helps.

Hi @Rachit Singhal 

I did not know about "All Time". I did that & closed the browser & opened again.

But the spinning problem persists.

Appreciate your help.

Rachit Singhal
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Nov 05, 2023

Hi @Mohan Eashver ,

 

Please check with your local IT team if something is getting restricted.

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