Yesterday at night (about 9PM my time) I was sent 2 emails about joining Jira software and starting a free standard plan trial.
Is there a way to find out what happened? we're 10 users on the site, 2 admins, I did not leave Jira or do anything related to it past 5PM, the other admin on the site said the same, so why did I get both of those emails? I disabled the 14 day trial because I never asked for it.
Is there something like an action history to know how this even happened?
Hello Mike and welcome to the Community!
Thanks for flagging this, I reviewed your site and was able to see your billing and technical contact did initiate an upgrade from your Free plan to a Standard plan trial.
Regards,
Stephen Sifers
Hello Mike,
I can't send the email directly as Community is a public forum. I can let you know the email is similar to i____z@yourdomain.something.
I hope this information proves helpful.
Regards,
Stephen Sifers
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