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Sprints not showing up when creating an issue from Slack

jonathan I'm New Here Oct 16, 2020

We have Jira Cloud added to our Slack instance and are able to quickly create new Jira issues from slack messages.  When doing this, all of the fields are populated except for Sprint.  When I click that field it says, "No result". Are there any ideas on why this specific field would not be populating but the rest would?

Screen Shot 2020-10-16 at 5.10.19 PM.png

1 answer

Hi @jonathan,

You have to start typing in the field to get options.

Due to some restrictions in how the Jira autocompletion API works, items are only returned when at least one character is provided in the text search.

Cheers!

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