Sprints not showing up when creating an issue from Slack

jonathan October 16, 2020

We have Jira Cloud added to our Slack instance and are able to quickly create new Jira issues from slack messages.  When doing this, all of the fields are populated except for Sprint.  When I click that field it says, "No result". Are there any ideas on why this specific field would not be populating but the rest would?

Screen Shot 2020-10-16 at 5.10.19 PM.png

2 answers

2 votes
Luiz Silva
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 16, 2020

Hi @jonathan,

You have to start typing in the field to get options.

Due to some restrictions in how the Jira autocompletion API works, items are only returned when at least one character is provided in the text search.

Cheers!

0 votes
Marcella Imoisili
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March 7, 2024

Hey @Luiz Silva this seems to still be an issue, I even typed out the full name of my sprint in the dropdown input but still nothing.

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