Sprint report does not properly reflect closed/done work items

Christina Urban May 19, 2021

The sprint report no longer reflects completed work items.  The state of the work items within the sprint report view is not accurate.  

Here you can see that this work item is done: 


jira_issue_2.png

 

Sprint report does not show completed work items and the state shows that it is open. This is also causing the velocity chart to be off.  It appears as if the team hasn't completed any work (which is not the case).  

 

jira_issue_3.png

 

Why would the state in the sprint report be inaccurate? Any help would be greatly appreciated. Thanks!

2 answers

0 votes
Trudy Claspill
Community Leader
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May 19, 2021

Are you looking at a sprint that is still active or a completed sprint?

For a completed sprint, the status for the issue shown in the Sprint Report reflects the status of the issue at the time the Sprint was Completed, not the current status of the issue.

0 votes
Bill Sheboy
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May 19, 2021

Hi @Christina Urban 

I believe that the Sprint Report shows issues as completed when they are marked as "resolved".  Please check your workflow to confirm if the final issue status is marking issues as resolved.

Best regards,

Bill

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