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I am using the Jira Migration Assistant to migrate our jira Server to the cloud. Most of the Pre-migration checks have been solved, except for 2.
There is however just one I am stuck on:
The URL is reachable through the browser and is also pingable from the machine:
So it doesn't seem to be a firewall or proxy configuration problem.
Checking the support zip's migration logs gives the following error:
2023-10-05 08:02:16,380 ForkJoinPool.commonPool-worker-3 WARN kevink 482x2897x1 1gyrzlt 172.22.67.142 /rest/migration/latest/app [jira.migration.preflight.SocketConnectivityTester] Error opening connection at https://rps--prod-east--app-migration-service--ams.s3.amazonaws.com:
javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
I am sure the error is correct because I get the same error when poking the URL with SSLPoke.
I then added the domains certificatie to the Java key store using the command line option described on the following page: https://confluence.atlassian.com/kb/how-to-import-a-public-ssl-certificate-into-a-jvm-867025849.html
Unfortunately that does not seem to have changed anything. No changes in SSLPoke or the migration assistant.
Does anyone have any idea where to go from here?
Thanks in advance,