Some Users in the Project group unable to view Board

Kalpesh Pandya August 11, 2019

I have created a Project. The project was assigned to the particular JIRA user group. This project also has a project-specific permission scheme and the group is the Administrator of the Project.

Some users are unable to view Scrum/Kanban Board. However, they can see all issues as a list but not as a board.

2 answers

1 vote
Renjith Pillai
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 11, 2019

Is it that the board itself is not opening (and throwing up an error) or is it that there are no issues visible?

Can you post a browser screenshot when such an user tries to access the board?

Kalpesh Pandya August 11, 2019

Hi Renjith,

Thank you for your help. Please see the screenshot below. It takes User to List view instead of Board.

Screenshot.jpg

Kalpesh Pandya August 11, 2019

   

0 votes
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 11, 2019

Hello,

You need to share the filter for the board with the users, who can not see the board (board settings -> General).

Kalpesh Pandya August 12, 2019

Hi Alexey,

Thank you for your help. If I share it for all login users then it shares other board as well.

Suggest an answer

Log in or Sign up to answer