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Sin poder cambiar de estado una incidencia

Rodrigo Urrea
Rodrigo Urrea April 28, 2021

No puedo cambiar de estado una incidencia, ya que me pide agregar información en campos supuestamente obligatorios. Estos campos no son obligatorios e incluso los he sacado de las pantallas.

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John Funk
John Funk
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April 28, 2021

Hola Rodrigo,

Verifique la configuración de campo para ese proyecto. Normalmente es ahí donde están los campos obligatorios. ¡Eliminar el campo de la pantalla no evitará que sea obligatorio!

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Vero Rivas
Vero Rivas
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April 28, 2021

Hola @Rodrigo Urrea 

  Sin tener más información es complicado ayudarte, pero has comprobado que no tengas post-funciones, scripts o algo que te este impidiendo hacer lo que quieras, o incluso que tengas algún campo oculto, o te falten permisos.

  Siento no poder darte más pistas

Un saludo

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