Simple chart report based on custom field

Question

Hi,

I'm trying to create some reports based on a custom field. However, this field doesn't appear in the drop down list of fields when creating reports or gadgets (some other custom fields are there).

I tried changing the type from text to number field type, but this didn't change behaviour. What's going on?

In addition to typical Jira reports I would like to get simple chart based on one field in the issues like I would do in excel. E.g stacked chart showing cumulative value of this field for all issues of high priority.

I know this is not what's Jira geared towards, but it must be possible to do something as simple as that without export to excel?

Br,

Maya

Jordyn K_ Lee · Answer

That is valuable info. that might work for my purposes. Thank you!

Bill Sheboy · Answer

Yes, I wish the gadgets were "smarter" that way...but simple typos could lead to lots of values not merging as a single reporting value.

The only work-arounds I know of for this would be to use Components, Labels, or a single-select custom field for customer name.  Those would allow selection for what you noted.

Jordyn K_ Lee · Answer

@Bill Sheboy Thank you for coming back to this!

So specifically, the custom field of "Customer Name" does not populate as an option to chose in the Y or X axis. So yes, ideally, a 2D chart would serve perfectly, but I don't know how to make it appear for me.

The field is a text field, but I wouldn't think that would be a problem, it should just list whatever was filled in.