Signing into JIRA

Kelly Johnson January 22, 2020

I used to have auto sign in for JIRA; however, suddenly I must sign in every time I access JIRA. I am not certain what changed and I am interested in knowing if anyone can make a suggestion to resolve this. Thank you.

1 answer

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Rahul Krishna January 23, 2020

https://confluence.atlassian.com/jirakb/edit-the-jira-config-properties-file-in-jira-server-317194938.html

 

In the above page it is clearly explained. We have also faced the same issue before.

 

Stop the jira service. Log into the application server. Locate the Jira Local Home Folder

In that you have to create a file called jira-config.properties and inside it, paste the below statement.

 

jira.websudo.is.disabled = true

 

and save. Restart the server and see if it's asking you to log in everytime or not.

 

Thanks,

Rahul.

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