Setup jira software and jira service desk on subdomains on Apache 2.4 and Centos 7

IOAN FODOR February 19, 2018

Hi,

I installed jira software and jira service desk as services on my dedicated server, now im trying to make them accesibile on 

https://jira.mydomain.com

and

https://support.mydomain.com

But the documentation that exists is old and not reallly helpful .

I modified /opt/atlassian/jira/conf/server.xml to:



<Service name="Catalina">

<Connector port="8081"

maxThreads="150"
minSpareThreads="25"
connectionTimeout="20000"

enableLookups="false"
maxHttpHeaderSize="8192"
protocol="HTTP/1.1"
useBodyEncodingForURI="true"
redirectPort="8443"
acceptCount="100"
disableUploadTimeout="true"
bindOnInit="false"
proxyName="jira.mydomain.com"
proxyPort="80"
scheme="http"/>

What next? 

I created a subdomain in whm/cpanel jira.mydomain.com so there is an A record for the subdomain. 

And im planing on using a self signed ssl certificate.

 

So what other configurations do i need to do?

 

Thanks!

 

1 answer

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 20, 2018

If you want Service Desk to be accessible on a different subdomain than your Jira Core/Jira Software site running on the same Jira install base, I would actually recommend following the KB: How to customize customer portal URL in JIRA Service Desk Server

It was specifically created for Jira 7.x and Service Desk 3.x versions, so this information should still be valid for the current versions.

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