Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Settings impossible - No one has admin rights

Hello all,

we are currently not getting our Jira board managed. Normally an administrator can change settings and add new members. However, it seems that our board no longer has an administrator. In the past, my account used to be set like this. How do we now get the settings changed again?

Also, we got a mail that we should deposit payment information. However, none of our members have access to such a setting.

Can someone please help us urgently?

Kind regards
Kevin

1 answer

Hi @Kevin Junk

are you talking about missing admin rights for a single project or for the whole Jira instance?

Hi @Magdalena Zhisheva 

Thank you for your reply.

I am talking about missing admin rights for a project board within Jira. We have a lot of team members there and none of these members have admin rights. There should be one person who has admin rights? However, that is completely missing. So we can't make any settings on the project anymore.

 

You know?

 

BR,

Kevin

Hi again @Kevin Junk , 

Can someone try to access the Project settings -> People and see if there is someone with Admin role.

As well, going to Project settings -> Permission schemes may give you some lights on the admin permissions for that particular project.

 

In Project settings -> Details you may found if there is ant Project lead and depending on the assigned permission scheme, the project lead may have some admin rights on it.

I hope I helped you.

 If this post was helpful, mark it as Accepted solutions, so you can help others who may have the same difficulties.

If your question has not been resolved, please post again with more details.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Software

👋 Looking for 15-20 volunteers to test Atlassian training content

Hi everyone! Are you interested in beta testing Atlassian University’s newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our newest training course, Basic reporting...

381 views 18 22
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you