Setting validators for workflow transitions

[Thembisa Ndlamlenze]

Hi there

I'm trying to add a 'field required' validator for the time tracking field so that an issue doesn't transition to the next status if time tracking is empty, however it doesn't appear in the available fields.

I can only find the 'time spent' field so I added this as the required field. When testing, I went to time tracking and added time in the time spent field, but the error pops up to add time. Not sure what I am missing?

Also how do I add the 'time tracking' field to the available fields in the validators?

[Alex Koxaras _Relational_ · Accepted solution]

Hi @Thembisa Ndlamlenze 

Try the following please by adding original estimate and time spent:

• Edit your workflow
• Add validator "Field Required"
• Choose all the fields you want NOT to be empty during the transition
• Click add
• Click publish

This is just to see the transition overview. Don't forget to publish the workflow.

When I try to move the issue to in progress, I get the error message:

[Thembisa Ndlamlenze]

Thanks Alex

I followed all the above steps and left original est and time spent empty and the error message popped up, which is great but the error still shows when I populate these fields and wont allow me to transition to the next status

[Alex Koxaras _Relational_]

Are you populating both fields?

[Thembisa Ndlamlenze]

Yes

[Alex Koxaras _Relational_]

Hmm... then most likely you have to add a transition screen with the required field. I believe that this validator needs the fields to not be empty during the transition. Try adding a transition screen with this (these fields). Otherwise with the use of an app, like JMWE this could be done more easily.

[Alex Koxaras _Relational_]

That will do the trick. I can confirm this. However, it's not the best of ways :/

Add Time tracking field for original estimate, and log work field for logging the work.

[Thembisa Ndlamlenze]

What will do the trick, adding a transition screen or the app?

Unrelated - for some reason I can't add screenshots here

[Alex Koxaras _Relational_]

Both of them will do the trick. But I was referring to adding a transition screen with the required fields.

[Thembisa Ndlamlenze]

I feel like I'm so close yet far :)

I've created a transition screen, added time tracking field to it. The screen has original estimate, remaining estimate and comment fields, all of these are populated but I get an error 'please log the time spent on this issue'

[Alex Koxaras _Relational_]

Did you try to log time?

[Thembisa Ndlamlenze]

It works!! Changed time tracking field to log work field

Thanks so much Alex

[Alex Koxaras _Relational_]

Glad to know that, and I hope that this solution works out for you!

Kindly mark my answer as accepted to help others in the community! Thanx!