Set as resolved from backlog

During en estimation meeting it happens that the team agrees that an issue should not be fixed. It could be that it was already included in another issue, that it was based on a misundertanding or that it is simply decided that it is not worth the (estimated) effort.

In such cases the issue will not be added to a sprint, but the fact that it even existed could still be of some value and deleting it is not the right thing to do. It would be best to simply resolve it (with "Won't fix" for example). How can this be done directly on the issue while it is still just living on the backlog?

1 answer

1 accepted

Changing the resolution should always be done in a transition. Otherwise, having the Resolution field in the Edit screen will create problems.

I suggest you make a direct transition from your backlog status (Open, Ready...) to a final status (Done or Canceled), and place a transition screen that contains the Resolution. See the documentation for details on this.

This way, by highlighting the issue in the backlog and selecting "More Actions" from the ... menu, you can call this transition immediately and set the issue to Canceled with the Won't Fix resolution.

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published yesterday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

37 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot