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Set Original estimate and Time remaining with an automation rule

Sandra Axelsdottir
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 09, 2023

I'm using an automation rule to set Original estimate to an issue. However, when I do so the Time remaining doesn't update. When I add Original estimate manually on creation, the Time remaining updates.

Does anyone know how I can solve this?

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Sandra Axelsdottir
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 09, 2023

Found the answer myself, that for some reason I didn't see yesterday :) 

The answer is to set both Original Estimate and Remaining Estimate in the Automation rule.

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