ServiceDesk shows empty page

Miroslav Kravec December 11, 2015

I've just installed service desk on localhost (latest version) and it shows empty page:

2015-12-11 17_00_03-Welcome to JIRA Service Desk - Unicorn Systems JIRA DEMO.png

However, I'm administrator of JIRA Core service, so I know admin links and admin works OK:

2015-12-11 17_00_28-Configure System Dashboard - Unicorn Systems JIRA DEMO.png

I can even access project:

2015-12-11 17_03_17-Demo Project - Unicorn Systems JIRA DEMO.png

 

But, why I see empty page when I access localhost:8080?

1 answer

0 votes
Paulo Hennig
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 14, 2015

Hello Miro,
It seems that the blanked page is the  <base_url>/secure/welcome, but it's right displayed when accessing the welcome-guide which is the correct page. However, could you kindly give additional information about that as it seems the localhost:8080 is well displayed?

Miroslav Kravec December 14, 2015

localhost:8080 redirects me to that page: http://localhost:8080/servicedesk/welcome

IT-Team TraceTronic January 18, 2016

Did you solve the problem? Currently experiencing the same issue.

Miroslav Kravec January 20, 2016

Nope, I didn't solve it, yet.

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