Sending mail via Jira automation - does it support CSS?

Amir Katz (Outseer)
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November 21, 2022

I have a few fields in my issue that I want to put in a table in the body of the outgoing mail.

Currently, I use this:

<b>Field 1: </b>{{issue.fields.field_1}}<br>

<b>Field 2: </b>{{issue.fields.field_2}}<br>

This works, but is ugly.

I want to format these fields in a table, like this (header row, borders and grid):

Field name  Value 
Field 1 some-value-1 
Field 2  some-value-2

I tried to use table formatting elements (table,tr,th,td) but the result is ugly.

Also, nowhere in the documentation (here), do they mention if one can add CSS into the mail body.

Anyone?

3 answers

1 accepted

1 vote
Answer accepted
Vedant Kulkarni
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November 21, 2022

@Amir Katz (Outseer)  It does support styling, I generally use it this way

 

<table>
<tr style="text-align:left">
<th style="text-align:left">Issue</th>
<td><a href="{{issue.url}}" target="_blank" >{{issue.key}}</a></td>
</tr>
<tr style="text-align:left">
<th style="text-align:left">Assignee</th>
<td>{{assignee.displayName}}</td>
</tr>
<tr style="text-align:left">
<th style="text-align:left">Reporter</th>
<td>{{reporter.displayName}}</td>
</tr>
</table>

 

Thanks 

Amir Katz (Outseer)
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November 21, 2022

Thanks, but there are 2 problems.

First, I forgot to mention that I need borders and grid on the table.

Second, this is what I get when I implemented your suggestion. #1 is the non-table, #2 is the table:

2022-11-21 15_47_43-Window.png

What I need is two columns and a header row, like I described in my original question.

Gideon Nolte [Jodocus]
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November 21, 2022

Hi @Amir Katz (Outseer) 

This seems to work for me - even though the line height is still not looking great, to say the least :

 

<table style="border-collapse: collapse">

  <tr>

    <th style="height: 1.5em;padding: 0px 1em;text-align: left;border: 1px solid #ddd;"><b>Company</b></th>

    <th style="height: 1.5em;padding: 0px 1em;text-align: left;border: 1px solid #ddd;"><b>Contact</b></th>

    <th style="height: 1.5em;padding: 0px 1em;text-align: left;border: 1px solid #ddd;"><b>Country</b></th>

  </tr>

  <tr>

    <td style="height: 1.5em;padding: 0px 1em;text-align: left;border: 1px solid #ddd;"> Alfreds Futterkiste </td>

    <td style="height: 1.5em;padding: 0px 1em;text-align: left;border: 1px solid #ddd;"> Maria Anders </td>

    <td style="height: 1.5em;padding: 0px 1em;text-align: left;border: 1px solid #ddd;"> Germany </td>

  </tr>

  <tr>

    <td style="height: 1.5em;padding: 0px 1em;text-align: left;border: 1px solid #ddd;"> Centro comercial Moctezuma </td>

    <td style="height: 1.5em;padding: 0px 1em;text-align: left;border: 1px solid #ddd;"> Francisco Chang </td>

    <td style="height: 1.5em;padding: 0px 1em;text-align: left;border: 1px solid #ddd;"> Mexico </td>

  </tr>

</table>

It's a pain to write, but style tags seem to get ignored, so no luck with classes. Also there does not seem to be any stylesheet linked by default from which you could draw Atlassian's styles. I would suggest using an editor like vscode, atom, notepad++, etc. in order to get their benefits, but be aware that formatting help such as multi-line style attributes seem to cause A4J to wrap the whole thing in a p-tag. Causing it to render as text.

Hope this helped.

Greetings
Gideon

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Pieter Wouter Hartog
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February 21, 2024

CSS style classes are supported with email formatting, but you do need to make the email body a complete HTML document like this:


<html>
<head>
<style>
        .field {font-size: 100%;
                font-weight: bold;}
        .from {font-size: 100%;
                color: red;
        background-color: lightpink;
        text-decoration-line: line-through;}
        .to {font-size: 100%;
               color: green;
               background-color: lightgreen;}
         </style>
</head>
<body>
<p>
        Issue <a href="{{issue.url}}">{{issue.key}} - {{issue.summary}}</a> was updated
        </p>
<p>
        The following changes were made:
        </p>
<ul>
        {{#if (exists(changelog.assignee))}}
         <li>
<span class="field">{{changelog.assignee.field}}</span> changed from 
                <span class="from">{{changelog.assignee.fromString}}</span> to 
                <span class="to">{{changelog.assignee.toString}}</span>
        </li>
        {{/}}
        {{#if (exists(changelog.Resource Group))}}
        <li>
<span class="field">{{changelog.Resource Group.field}}</span> changed from 
                <span class="from">{{changelog.Resource Group.fromString}}</span> to 
                <span class="to">{{changelog.Resource Group.toString}}</span>
</li>
        {{/}}
         </ul>
</body>
</html>

 

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Amir Katz (Outseer)
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November 27, 2022

Thanks a lot to @Gideon Nolte [Jodocus] and @Vedant Kulkarni who steered me in the right direction.

The reason I was getting unaligned table rows is because there is a checkbox in the mail action in automation that says 'Convert line breaks to HTML line breaks' and is On by default.

Once I set it to Off, the table works as designed - see screenshot.

Amir Katz (Outseer)
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November 27, 2022

2022-11-27 12_50_37-Window.png

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