I created an automation that sends an email to a specific user.
I would like the email to contain an URL link to an issue.
I used the following text - {{url}}
However, the link is not clickable (which I need it to be)
The only section of the URL that is clickable is the issue key, and it opens a new Jira popup.
I want the whole link to be clickable and the link to be opened as a new Jira window in the web.
Hi @Dana.Harel,
Can you try using the following HTML code in your Automation rule?
<a href="{{url}}" target="_blank">{{key}}</a>
Hope this helps,
- Manon
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Hi Dana,
You can use this:
<a href="{{issue.toUrl}}">{{issue.summary}}</a>
You can change the summary to be the key or another field if you like.
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How do you get a link to the Issue in the portal that the requester can access?
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@Ryan Buffa the url should dynamically route the user based on their project permissions.
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