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Send reminders to Assignees - Open Issues

Send reminders to Assignees - Open Issues

Hello Community, we've recently had Automation added to our service and wondered if there's a way to send Assignee's a reminder email about issues that may not have been updated in a particular time frame (days or weeks). Dows anyone know how to set that up?

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Hello, Good day. You can explore the scheduled automation rule.

Screenshot 2024-03-05 at 12.58.07 PM.png Screenshot 2024-03-05 at 12.59.23 PM.png

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Wow, this is great. Thank you Mohanraj!

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