Send email from JIRA is sending user information

hi all,

JIRA Software 7.3 server users.

when i send an email to specific user groups(as admin), the email is hsowing my username and not showing it as going from JIRA.

when i did a test email from the outgoing email page( Where the SMPT mail server deatils reside), it shows as if it is sent from JIRA.

what am i missing here? is this intended. i would want users to receive this email from JIRA and not with my user name.

1 answer

This is intentional as far as I know.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

12,629 views 15 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you