Select groups in filter permissions screen for dashboard

[Tamara]

Hello,

I have a project with three boards because each of them is going to be managed by an external collaborator of my company.
When I configure the filter permissions for each board, in the readers tab, when I want to select a specific group that I have created exclusively for this project, it does not appear, only the ones in the image appear.

In fact, I have created many user groups for different projects and areas and they don't even appear in this dropdown. It happens in all the dashboards or filters when I want to select a group.

Is it a bug in Jira? Is there another way that an external user A can only see that dashboard but also another group of users from my company?

Thanks-

[Kelly Arrey]

Hi @Tamara I seem to recall that in some situations you can only specify groups which you are a member of. If that's not what you're seeing, please let me know and I'll delete this answer.
HTH,
Kel

[Tamara]

Hi @Kelly Arrey 

But Im administrator of Jira,

Do you think I should be a member of all the groups to see if that's it?

Thanks

[Kelly Arrey]

Hi @Tamara I'm an admin too. You could try adding yourself to one of the groups to see if that's what's happening.

[Himanshi]

Hello @Tamara , 

Welcome to the community!

If I understand your ask correctly you wish to setup permission for different groups for different board. 

My suggestion would be to create separate filter query for the boards and share access of those query for the different groups. 

You can create a filter from Filter section on the top panel of the Jira.

Sharing snippet of access of the filter , that you would see after clicking on the three dot of the filter and select edit.

Hope it would help you.

[Tamara]

hello, thank you very much for your reply!

For each board I have a different filter because in fact, I have to show different issues in each one of them, the thing is, when I open the dropdown of groups that you show in your image, not all the user groups that I have configured in Jira come out.

Regads