Select groups in filter permissions screen for dashboard

Question

Hello,

I have a project with three boards because each of them is going to be managed by an external collaborator of my company.
When I configure the filter permissions for each board, in the readers tab, when I want to select a specific group that I have created exclusively for this project, it does not appear, only the ones in the image appear.

In fact, I have created many user groups for different projects and areas and they don't even appear in this dropdown. It happens in all the dashboards or filters when I want to select a group.

Is it a bug in Jira? Is there another way that an external user A can only see that dashboard but also another group of users from my company?

Thanks-

Kelly Arrey · Answer

Hi @Tamara I'm an admin too. You could try adding yourself to one of the groups to see if that's what's happening.

Tamara_9i7l4t · Answer

Hi @Kelly Arrey

But Im administrator of Jira,

Do you think I should be a member of all the groups to see if that's it?

Thanks

Tamara_9i7l4t · Answer

hello, thank you very much for your reply!

For each board I have a different filter because in fact, I have to show different issues in each one of them, the thing is, when I open the dropdown of groups that you show in your image, not all the user groups that I have configured in Jira come out.

Regads