Scriptrunner issuesInEpics returns no results

[Trudy Claspill]

Using a Free subscription of Jira Cloud, today in ScriptRunner Enhanced Search I tried using the issueFunction in issuesInEpics() query to return child issues of Epics in a Company Managed Software project, and no results are being returned. Is anybody else having success with this function?

At least one other user is having the same problem:

https://community.atlassian.com/t5/Jira-questions/JQL/qaq-p/2440114

Here are screen images:

From View all issues

From Enhanced Search

[Romy Greenfield]

Hello Trudy and Jack, 

It sounds as though you are experiencing issues with our issuesInEpics function. I just did a quick spot check on a production instance and cannot reproduce that behaviour.

However, if you are using ScriptRunner for Jira Cloud you can raise a support request here and we can look into this further for you. Similarly if you are using Enhanced Search you can raise a support request here. 

Please let me know if you need any further help.

Best regards

Romy 

[Trudy Claspill]

I have logged a support case:

https://productsupport.adaptavist.com/servicedesk/customer/portal/23/SRJCLSUP-7378

[Trudy Claspill]

In my case, I had renamed the Epic issue type.

Adaptavist support response is that the Epic related functions don't support the rename of the Epic issue type, and that such renaming is a bad practice because it can break Jira core functionality. I have pointed out that Atlassian themselves have published an article about supporting renaming of Epics.

https://community.atlassian.com/t5/Jira-articles/Upcoming-Rename-epics-in-your-company-managed-projects/ba-p/1874726

[Trudy Claspill]

There is a change request for Adapatvist to support renamed Epic issue types with their Epic related functions.

https://scriptrunner-for-jira-cloud.nolt.io/22

[Jack Brickey]

@Trudy Claspill ,

+1 ...seeing the same thing.