Run an automation for a username search - mention in last comment

[Leslie Fluri]

Hi!

I am working on creating an automation that will create a comment when a user is mentioned.  So far the automation is running, but it is checking EVERY COMMENT in the issue for the username. I only want it to check the most recent comment for my variable.

What is the JQL I could use to run my rule and only return my action when the username is commented in the MOST RECENT comment only. 

[Karim ABO HASHISH · Accepted solution]

hi @Leslie Fluri 

Welcome to the community.

I would propose creating a SMART value to get the last comment and then process it later in your automation flow.

{{triggerIssue.comment.last.body}}

Let me know how it went for you and if you have any further questions.

Cheers,

Karim

[Leslie Fluri]

Thank you @Karim ABO HASHISH !

I implemented that SMART value in the picture below and it seems to not be working - so I have a feeling I implemented it wrong - would you mind giving me your opinion.

[Karim ABO HASHISH]

hi @Leslie Fluri 

Could you please try with Contains Regular Expression instead of contains (check below screenshot). Also use the account id only without any strings.

Let me know how it went for you.

Cheers,

Karim

[Leslie Fluri]

I believe that worked - thank you very much for the help!!

[Karim ABO HASHISH]

hi @Leslie Fluri 

Glad it worked for you 🙂

Please mark the answer as accepted, so it would help other community members looking for a solution to a similar scenario.

Cheers,

Karim