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Roadmaps for Classic Projects - missing dates

The guidance material for the recently-released Roadmaps for Classic Software projects notes that you cannot see the start and due dates within the issue view unless you configure the field layout to show them.

Per https://confluence.atlassian.com/jirasoftwarecloud/set-up-the-roadmap-1004952907.html

And https://support.atlassian.com/jira-software-cloud/docs/configure-field-layout-in-the-issue-view/

However, Start Date and Due Date are not listed anywhere in the field configuration area. All fields are in the issue view, so "Hidden Fields" is empty.

Any idea what step I am missing?

1 answer

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elizabeth_jones Community Leader Sep 29, 2020

You will find these under "custom fields" and can attribute them to screens in the same location. Screen Shot 2020-09-29 at 4.13.57 PM.png

That was painful to find! It seems like it should be added by default when you enable roadmaps for classic projects.

 

Thank you Elizabeth!

Like # people like this

@elizabeth_jones  - I was able to find the Start Date, but I still am unable to find Due Date.  Any suggestions there?

elizabeth_jones Community Leader Jun 03, 2021

Hi There, @Kelly Ballwanz you might need to configure the field first. Here are some instructions you can use to do that. https://support.atlassian.com/jira-cloud-administration/docs/change-a-field-configuration/

It is un-ticked in the Project Setting.  You can go there to tick it back.

Project Setting -> Field -> Action -> Edit Fields -> Locate "Due date" -> Click "Screen" -> Find your screen and tick it back -> Click "Update"

Go back to your Project -> Go to issue -> Config Issue -> You should able to see the "Due date" for you to choose and you now can add it back to the screen.

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