Hello,
We're about to evaluate Jira Cloud (free). So we're trying to migrate from on-premise Jira using backup file. Existing Import procedure fails with following error:
"Error importing data: org.xml.sax.SAXException: The XML document does not contain the root element or it was closed too early."
I used simple python script to check if entities.xml is well-formed.
So the question: is there a way to get exact error (line/tag/whatever)?
HI @Sergey Kazakov and welcome to the community!
Could you take a look at the following migration guide and see if you are able to follow these steps?
https://support.atlassian.com/migration/docs/use-jira-site-import-to-migrate-from-server-to-cloud/
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.