For our small team we tried a cloud-hosted Jira instance (hosted by Atlassian).
Because we all liked it, we now installed a self-hosted version.
The setup works, test emails were sent, everything seemed fine.
To not loose our old issues, I've saved a backup from the cloud-hosted and imported it into our self-hosted instance.
Now I cannot log in to our instance anymore, since the password of the user account is different.
The password used for my Atlassian account does not work, and I cannot send myself a reminder, since the restore seemed to have nuked the SMTP settings...
I have full SSH access to the Linux server running Jira, how can I get back to work?
I.e. retrieve/reset the password of the admin user?
I've seen [how to retrieve the admin password][(https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html#RetrievingtheJIRAAdministrator-2.Setthepassworddirectlyinthedatabase%C2%A0and), but entering the listed command in `psql` in the command line just gives me errors.
Maybe I'm also doing it wrong, but I've *never* worked with a PostgreSQL database before.
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Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
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