Request List

Is it possible to add a field to Request list, we need "Client Issue ID."

InkedRequest List_LI.jpg

1 answer

0 votes

Yes, the agents who can configure your project/service desk can add new request types.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

My question is not about request list, it's in regard to adding columns/labels when users run report from the portal, please see screen shots. Above...

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Ah, sorry, I misunderstood.

It's not possible to do this - the fields in there are fixed by the layout code. Have a look in the marketplace for extra reporting Apps though.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

With your experience what do you recommend for the extra reporting Apps that are out there? I need some thing that I can test and implement quickly.

Thanks

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

I've used https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-desk?hosting=cloud&tab=overview a couple of times, to improve searches.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Forums

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Request List

1 answer

Suggest an answer

Was this helpful?

Thanks!

TAGS

Community showcase

Atlassian Community Events