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Is it possible to add a field to Request list, we need "Client Issue ID."

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Yes, the agents who can configure your project/service desk can add new request types.

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My question is not about request list, it's in regard to adding columns/labels when users run report from the portal, please see screen shots. Above...

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Ah, sorry, I misunderstood.

It's not possible to do this - the fields in there are fixed by the layout code. Have a look in the marketplace for extra reporting Apps though.

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With your experience what do you recommend for the extra reporting Apps that are out there? I need some thing that I can test and implement quickly.

Thanks

YV

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I've used https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-desk?hosting=cloud&tab=overview a couple of times, to improve searches.

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