We have a project which includes a field for Account Name, so there can be multiple jiras for the same Account Name.
One of the custom filters returns a list of these jiras where a specific field is marked Yes. I only need to see this once for any one Account Name but currently I can see several jiras with the same Account Name. Is there a way to remove these "duplicates" from the filter results?
I am not sure if understood correctly.
But if you search for "Account Name" = "xxx", it will return all issues matching this query. To remove the undesired results / duplicates, you can add more criteria to JQL. Issue search doesn't return distinct list. You use this filter in issue statistics or pie chart gadget to get percentage for different results.
A filter returns a list of issues that match criteria. The list is de-duplicated in the cases where an issue is selected more than once (if for example I search for "Pet = Cat OR Legs = 4", then my cat would be selected twice because she's a cat and then again because she's got 4 legs).
So I am a bit lost on what you are looking for - you appear to be searching for issues that have an account name but you only want one of them?
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