Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Remove mentions when copying comment via automation


Hi -

I have a relatively simple automation rule that copies the last comment on a subtask into the comment history of the parent. I'm trying to determine if it is possible to remove any mentions when the comment is copied as it duplicates the notification email - 1 for the subtask and 1 for the parent.


I think the only relevant portion is this:


Comment from sub-task {{triggerissue.key}}/{{triggerissue.summary}}



Ideally, I'd like to have the copied mention display something like this: Commenter mentioned [user name]; but I will settle for just removing the mention in the parent comment altogether to avoid the email duplication.

Is either possible?

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,695 views 37 47
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you