Requirement: Related Issue Number should display even when a user doesn't have access to that related project but can be disabled since the user will be unable to access it.
User "John" has access to projects SAMPLE and PRODUCTION.
User "Elizabeth" has access only to project SAMPLE.
The project SAMPLE has a ticket SAMPLE-1001 related to a ticket PRODUCTION-9876.
When on the ticket description page of SAMPLE-1001, "John" is able to see the Linked Issue where as for "Elizabeth" the linked issue is not at all displaying. This masking here misses to represent the link.
Suggestion: Linked issue PRODUCTION-9876 to be displayed for "Elizabeth" while viewing the ticket SAMPLE-1001, but the hyperlink can be disabled. This will facilitate the user to understand there is a parent / related ticket to this issue and can contact the respective team for additional clarity on need basis.
Hi @Harish Chellham -- Welcome to the Atlassian Community!
Your idea seems like a suggestion rather than a question. I searched the public backlog and could not find a related idea, so please consider searching further or selecting the Create button to add a suggestion of your own.
opening a Suggestion is something that could be done anything, so many thanks for reporting it.
The discussion around this topic is ongoing for a while now and there are pros and cons, most important circumstance that was considered in a different thread in Community was that even displaying "remote information" could leak sensitive information. Jusr displaying the Summary of the linked issue (even with disabled link) was counted as a potential security issue.
Here is some more discussion about it:
The Suggestion that is mentioned in this thread (which is reported to have been closed) I was not able to find - so a new one, despite the linked JSDSERVER-3816, is good to have!
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