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Reference attachments without copying them

Trudy Claspill
Community Champion
March 29, 2021

We create a "template" set of issues that include attached images inline in the Description field.

We use the Search  screen to do a CSV export of these issues, and the the Settings > System > External System Import (CSV) function to import these issues as children of a new Epic.

Prior to the implementation of the new issue view, we could right-click on the attachments in the original issue, select Copy Attachment Link, and then insert the address into the Description field where the image appeared. When we surrounded the URL with "!" characters, the image would automatically be displayed inline in the Description. The url looked like this:

https://<myco>atlassian.net/secure/attachment/19487/Screen%20Shot%202021-03-17%20at%204.19.30%20PM.png

Using that technique, when we then exported and imported the issues into another Epic, the images would also automatically display in the new copy of the issue without us having to copy over the attachment itself.

With the new issue view, right-clicking on the attachment in the Attachments list of an issue (in Chrome browser) does not give me the Copy Attachment Link option.

If I right click on the image where it is displayed inline in the Description field I do get the Copy Image Address option, but I don't get a usable URL. Here's an example:

blob:https://<myco>.atlassian.net/7750e33b-31e9-4f39-8b17-15c82cef980f#media-blob-url=true&id=ce471dd0-aaa6-47aa-8b03-2f54ccf03165&collection=&contextId=115159&mimeType=image%2Fpng&name=Screen%20Shot%202021-03-17%20at%204.19.30%20PM.png&size=57408&width=897&height=279

If I remove the "blob:" prefix and try to use the remaining URL, I get a 404 error.

 

We don't want to make multiple copies of the attached images each time we use the template issue list to make new issues. Plus, it is a total pain to import attachments as part of a CSV import.

 

Can anybody suggest how we can do what we used to do in the old issue view in the new issue view?

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