Reduce choices in custom field drop down based on value in another custom field

Question

Is it possible to reduce the choices in one custom field drop-down based on value in another custom field? For example, I have one field called "area" and one field called "issue".

Area contains: Log in and UX

Issue contains several choices related to login and UX for example MFA, password reset, screen lag, and frozen screen.

When I select Log in in the area drop down I want the choices in issue to only show me MFA and password reset. When I select UX I want the issues list to only show me screen lag and frozen screen.

Is this possible? Thanks

Walter Buggenhout · Accepted Answer

Hi @Mackenzie Phillips and welcome to the Community!

Yes, this is possible. Out of the box - and for company-managed projects, Jira allows you create a cascading select list custom field, which offers the exact functionality you describe:

If you are using team-managed projects, a similar type of custom fields can be added to your issue types from project settings > issue types. The type of custom field to use there is called a dependent dropdown:

Hope this helps!