Reduce choices in custom field drop down based on value in another custom field

Mackenzie Phillips
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January 24, 2023

Is it possible to reduce the choices in one custom field drop-down based on value in another custom field? For example, I have one field called "area" and one field called "issue".

Area contains: Log in and UX

Issue contains several choices related to login and UX for example MFA, password reset, screen lag, and frozen screen.

When I select Log in in the area drop down I want the choices in issue to only show me MFA and password reset. When I select UX I want the issues list to only show me screen lag and frozen screen.

Is this possible? Thanks

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Walter Buggenhout
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January 24, 2023

Hi @Mackenzie Phillips and welcome to the Community!

Yes, this is possible. Out of the box - and for company-managed projects, Jira allows you create a cascading select list custom field, which offers the exact functionality you describe:

Screenshot 2023-01-25 at 05.04.41.png

If you are using team-managed projects, a similar type of custom fields can be added to your issue types from project settings > issue types. The type of custom field to use there is called a dependent dropdown:

Screenshot 2023-01-25 at 05.09.43.png

Hope this helps!

Mackenzie Phillips
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January 26, 2023

thank you!!

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